FAQ

Cake Parcel supplies cafés and other establishments with Boudoir Bar Creams. If you are ordering for yourself at home, the Black Spoon Cake dessert tins are the consumer range.

Boudoir Bar Creams are £1.50 each, in any mix of the six flavours. Prices are shown on every product and in your basket before you pay.

Minimum 18 pastries, any combination. No maximum on account orders; guest orders are limited to what is available each day. Your basket shows how many pastries you have and whether the order is within the limits before checkout.

Order by 6 p.m. for next-day delivery. Orders placed after 6 p.m. go on the following delivery day.

Yes. Standing orders live in your account, where you can see your next delivery and manage what arrives each time.

Every order is paid in full at checkout. We only start baking once payment has gone through. Signature flavour requests you have submitted are noted on your order so the kitchen sees everything in one place.

Request up to two flavour samples at a time, free of charge, delivered within two days. Request before 6 p.m. and your samples arrive the day after tomorrow. Samples are delivered to your establishment, so you need an account to request them. Choose them on the Discover ideas page.

Standard delivery is included within 30 km of our kitchen. For larger orders outside our usual delivery area, please contact us to confirm delivery availability and arrangements.

Deliveries run every day, including weekends and bank holidays.

We check your delivery address at checkout against our 30 km standard delivery area. If it falls outside, you will be asked to contact us first so we can confirm delivery availability and arrangements before the order goes through.

There is no collection option. Every order is delivered.

Pastries arrive in clear plastic boxes labelled Cake Parcel. Please return or exchange the boxes on your next delivery.

Each product page lists the key ingredients of that flavour. Full ingredient and allergen declarations are being confirmed and will appear on every product page.

Storage and shelf life require recipe confirmation. Storage and shelf-life guidance will be published with each product once confirmed.

Allergen information is being confirmed. Until it is published, no pastry is described as free from any allergen — please contact us before ordering if a customer has an allergy.

The Discover ideas page shows flavour directions to try. Flavour idea — not an actual product yet. They are a starting point for a conversation, not items you can add to your basket.

Yes. Use the signature builder to combine familiar flavours into one of your own, then send it to us to discuss. Signature flavours are agreed with you before anything is made.